Frequently Asked Questions
We are the No. 1 online food delivery service in Indonesia with over 30,000 restaurants listed on our app. Powered by more than hundred thousands of GO-JEK drivers, we will deliver your food within 60 minutes.
How does it work?
Open your GO-JEK app and find GO-FOOD feature in it. Choose your preferred menu from your favorite restaurant, and place your order. Add Note feature on how you want your food to be eg. not spicy, sunny side up, choice of meat, etc. Please note that prices on GO-FOOD are estimated prices, so be sure to pay according to your bill. Drivers will be able to purchase and pay for your food first up to Rp. 2,000,000. You will then pay the food/drinks according to the bill.
Where do you download the app?
The mobile app for iOS and Android is available to download www.go-jek.com/app/.
What are the main feature of the app?
- There are three main features on GO-FOOD :
- - Best Seller: Through this feature you can easily find a list of favourite restaurants nearby.
- - Best Dishes: You can also discover the most preferred menu items from the most popular restaurants in GO-FOOD.
- - My Restaurant: Find your GO-FOOD history, and you can re-order easily.
What's the area covered?
Currently GO-FOOD serving JABODETABEK, Bandung, Bali, Surabaya, and Makassar.
How to sign up as GO-FOOD partner?
Can we use GO-JEK credit to pay the items?
Currently you can only use GO-JEK Credit to cover the delivery fee.
How if the restaurant is not listed on GO-FOOD app?
If the restaurant is not there, you can suggest make suggestion on the app on what restaurant you want featured on GO-FOOD.